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Technical Support

Toll Free: 1-800-898-3838
Or Call: 1-949-200-8100
Secure Remote Desktop Access

Establishes a connection to your PC or server in just a few seconds for remote technical support. You can download the application from here

We're here to help!

Our support program entitles customers to software updates, service patches and fixes within their current El Dorado Software version. These updates may include new security and features enhancements, interfaces to new online cloud based customer service and payment portals for your customers. It is important to maintain and use the most current El Dorado software version to ensure proper functionality. 


We include an integrated self-help user guide built into the El Dorado software. The help guide includes topics on all the commonly used features and functions of the system. The help guide highlights new features and getting-started guides. 

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