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Best in Class Software

Utility billing, customer management, financial and utility usage reporting all in one spot.

 

 
El Dorado is designed with a suite of optional add-on programs to meet your needs.
Cloud-based portal where you can invite your customers to log-on, see their bills and pay online.
Your customers can:
  • Track utility usage 
     

  • Receive new bill notification
     

  • Make a payment
     

  • Request service

As an administrator you can:
  • View all customers usage
     

  • Forward copies of old bills
     

  • Send email blasts to all or a group of your customers
     

  • Receive usage alerts for high, low or no usage 

 
A fully-integrated mobile meter reading application eliminates rekeying, transfers data in real-time and gives you fast access to meter readers in the field.
Your meter readers can:
  • Be alerted when a reading is too high or too low
     

  • Locate meters with Geo mapping
     

  • Create and view customer notes and photographs 
     

  • Transfers meter reads, notes and photographs to El Dorado automatically

As an administrator you can:
  • Configure variance thresholds 
     

  • Transfer data in real-time
     

  • Email or text technician for efficient turnarounds
     

  • Improve your customer’s experience by responding quickly

 

Mobile Service Orders

We have extended our service order module in El Dorado to integrate with the Easy Reader application where you can assign, manage and close out service requests for fast and easy access to customer account information and service orders for technicians on the road.
Your field technicians can:
  • Receive work order requests via email or text

  • Locate meters with GEO mapping

  • Update status from the field

As an administrator you can:
  • Generate work orders at the office
     

  • Send an email or text to tech in the field
     

  • Check the status on the Business Status page
     

  • Refresh, search, view and sort all service orders

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