iStock-1032725596 copy.jpg

Best in Class Software

Utility billing, customer management, financial and utility usage reporting all in one spot.

 

Open and Scalable

We expect the unexpected and can handle increased activity or complications and still deliver the same performance.​​
 

  • Feature rich software built with security in mind 
     

  • Bill for flat fee, metered, multi-utilities, allocation, and RUBS
     

  • Scalable software to store all transactions including usage, billing, payments, adjustments, reversals, late fees, special charges and service orders
     

  • Built-in checks to eliminate billing mistakes
     

  • Improves bill collection by tracking bounced checks, liens, late fees and shut-off history
     

  • Includes over 40 Standard reports with ability to customize your own reports

Efficient and Easy
We know you’re busy so we designed the software so it’s easy to use to get the job done

  • Built in comprehensive customer management module stores documents and pictures
     

  • User friendly workflow navigation bar to guide you through the bill process  
     

  • Automated meter reading interface and meter change-out process
     

  • Post payments quickly with online synchronization, batch import or customer payment grid

Organized and Available

Your priorities are our top concern so we now present your critical data for quick access


 

  • Real-time reminders and alerts landing page
     

  • Business dashboard with open balances, today's payments, high usage and service orders
     

  • Move-in and move outs are easily recorded for prorating invoices
     

  • One-off printing of statements and receipts

 

Build Your Plan

El Dorado is designed with a suite of optional add-on programs to meet your needs.
Cloud-based portal where you can invite your customers to log-on, see their bills and pay online.
Your customers can:
  • Track utility usage 
     

  • Receive new bill notification
     

  • Make a payment
     

  • Request service

As an administrator you can:
  • View all customers usage
     

  • Forward copies of old bills
     

  • Send email blasts to all or a group of your customers
     

  • Receive usage alerts for high, low or no usage 

 
A fully-integrated mobile meter reading application eliminates rekeying, transfers data in real-time and gives you fast access to meter readers in the field.
Works with
3rd party meter reading software!
Your meter readers can:
  • Be alerted when a reading is too high or too low
     

  • Locate meters with Geo mapping
     

  • Create and view customer notes and photographs 
     

  • Transfers meter reads, notes and photographs to El Dorado automatically

As an administrator you can:
  • Configure variance thresholds 
     

  • Transfer data in real-time
     

  • Email or text technician for efficient turnarounds
     

  • Improve your customer’s experience by responding quickly

 

Mobile Service Orders

We have extended our service order module in El Dorado to integrate with the Easy Reader application where you can assign, manage and close out service requests for fast and easy access to customer account information and service orders for technicians on the road.
Your field technicians can:
  • Receive work order requests via email or text

  • Locate meters with GEO mapping

  • Update status from the field

As an administrator you can:
  • Generate work orders at the office
     

  • Send an email or text to tech in the field
     

  • Check the status on the Business Status page
     

  • Refresh, search, view and sort all service orders

Contact Us for a Free Demo!

Intuity Login  |  System Requirements  |  Support Policy  |  Special Offers  |  Technical Support   |  Contact 

 

© 2020 Creative Technologies. All rights reserved.